01
LOYALTY
02
RETENTION
03
CONQUEST
Our service is dedicated to strengthening ties with your customers by accompanying them throughout the year with personalized messages, including special offers for their birthday and news about our latest innovations. Make them live an exceptional customer experience by staying meaningfully connected with them.
Whether it's for a first appointment or to win back your customers, we offer specialized services to ensure customer satisfaction and loyalty. Whether it's for End of Warranty, Parts on Order, or any other need, our team is here to provide you with complete and personalized support. Take advantage of this opportunity to strengthen your relationships with your customers and optimize your services.
Optimize your customer interactions by scheduling dynamic communications by email, SMS, chat or calls outside your busiest hours. This will enable your team to better manage incoming requests while guaranteeing quality service and satisfied customers.
Build customer loyalty by reminding them when their next vehicle maintenance is due. You'll benefit from increased work orders and customer loyalty.
Thanks to our many services dedicated to automotive manufacturers and distributors in Canada, we have helped thousands of dealers increase their sales and build customer loyalty.
Our loyalty strategy is designed to attract, retain and develop your service customers.
High-performance sales solution built to drive measurable results.
Designed to meet your specific needs, our service enables you to offer a personalized shopping experience by targeting the right customers to enjoy a host of exclusive benefits.
We know that customer satisfaction is a top priority. That's why we offer the CSI service, a subscription designed to provide a satisfaction survey after every vehicle repair service or sale at your dealership.
Our receptionist service is ideal when you're short of staff to answer the phone.
Testimonials
We at Downtown Subaru couldn't be more pleased with Andrea, Brian, and the entire Suly team. With our previous BDC, we often felt restricted however, Suly has given us the confidence and flexibility to make changes at any time to better suit our needs. In such a competitive market, Suly truly stands out so whenever anyone asks for a recommendation, I'm always happy to refer them to Suly.
We are pleased to recommend Suly Inc. based on our experience working together. Since partnering with their team, we have seen a noticeable increase in business. Their approach is highly professional, detail-oriented, and results-driven. In addition to their core services, they have been instrumental in supporting our direct advertising efforts, helping us reach the right audience more effectively. One of the standout aspects of working with Suly Inc. is how seamlessly their platform integrates with our DMS, making the entire process efficient and easy to manage. Their team is knowledgeable, responsive, and consistently delivers on what they promise. Suly Inc. has proven to be a trustworthy partner, and we truly value the relationship we've built. Great work, team — and thank you for all your support. We look forward to many more years of continued success together.
A heartfelt thank you for all that you do!
Working with Suly has been an incredibly positive experience for our dealership. Their service retention program has made a real impact on how we communicate with our customers and manage service follow-up. The campaigns are thoughtful, effective, and help ensure our clients are staying engaged and returning for maintenance at the right time.
What makes the biggest difference, though, is the people behind the program. Andrea Brown has been absolutely outstanding to work with. The professionalism, care, and effort she puts into helping our dealership succeed does not go unnoticed. Andrea is always available to support the team, provide guidance, and help us improve our processes and results. It truly feels like she is invested in our success as much as we are.
Suly has become more than just a vendor to us — they feel like a genuine partner. We sincerely appreciate everything Andrea and the Suly team do to help us grow our service business and take better care of our customers. Highly recommend working with them.
Warmest regards,
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Best-in-class loyalty, engagement and retention programs for over 20 years.