The right message • To the right customer • At the right time

Radar Service is the continuous retention service designed to help dealerships optimize customer follow-up in the service department. It is an all-in-one solution that ensures regular, accurate, and personalized communication with your after-sales service clients.

Radar Service operates in three key steps:

Database Evaluation: Our specialists thoroughly analyze and assess your database to identify retention opportunities for maintenance services.

Deployment of Multichannel Communication Campaigns: Radar Service uses emails, SMS, and calls to convey relevant and personalized messages.

Continuous Monitoring and Optimization: We adjust our communications to ensure that each client receives the right message at the right time, with up to 6 base segments using Radar PLUS!

With Radar Service, you benefit from a comprehensive and effective tool, ensuring total transparency and measurable results at every step.

Advantages of the Radar Service Program

Radar Service offers a transparent and optimized multi-step process to ensure optimal management of your customer database:

Database Extraction: We retrieve and clean your data to guarantee its accuracy and compliance.

Identification of Customer Opportunities: Our qualified team identifies clients likely to benefit from maintenance services to convert them into appointments.

Creation of Personalized Campaigns: Each digital campaign is tailored to your brand and the specific needs of your clients. Communications can be sent via email or SMS, but calls remain an effective alternative to enhance their impact.

Legal Compliance and Security: Radar Service ensures complete compliance with current regulations such as CRTC and Law 25 to protect your sensitive data.

By using Radar Service, dealerships improve customer retention, increase service appointments, and enhance customer satisfaction.